We will keep you updated on your order status via email. Please allow up to 12-24 business hours from shipping confirmation, to have visibility to carrier tracking data and tracking movement. If you have a ShopAtDean account, you can also check the status of your order anytime.
When Free Shipping is offered on a product on our website, it does not include additional services like liftgate or for the item to be delivered inside the building. Free Shipping is also only available to the 48 continental states.
It is important that you accept delivery of your Shopatdean order as not doing so will tag the package as undeliverable, resulting in a 15% restocking fee and all return postage fees assessed to the customer's account.
That depends on whether the item you wish to buy is a clearance item or one of our regular stock items. We do offer the “Email me when available” feature, but if you are looking for quick answer, please contact us by email or 1.844.343.3382. When inventory shows 0 on clearance items, we will not be able to get those items in again and offer it for the same low pricing.