ShopAtDean

Help Center

FAQ

General

How many locations do you have?

Can a regular person buy from you?

I just started a business and want to buy from you. What do I need to do to setup an account with The Dean Supply Company?

Shipping

How can I track my package?

What shipping services do you use to ship packages out of state?

Why hasn’t my order arrived yet?

Do you offer Free Shipping?

What is included with Free Shipping?

Should I refuse to take delivery of my order if I intend to return it?

Do you ship internationally?

Payments

What payment methods do you accept?

Do you accept credit terms?

Can I finance a piece of equipment?

Ordering

An Item I want is sold out. Will it ever become available again?

What do you mean when you say this is a Clearance Item?

What do you mean when you say this is a Online Only Item?

Does the shopping cart auto-calculate shipping costs?

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